Convenient Payments

Easy payments. Even easier ways to pay.

At Car Credit City, we don't just make it easy to buy a car… we make it easy to pay for it, too.

In addition to a low down payment and affordable car payments, you also get a payment schedule that fits your personal situation and easy ways to pay.

Auto-Pay Now Available! Free & Easy!*

At Car Credit City, you have the option to make your car loan payments automatically — via ACH!

It's easy — and there is no cost to you! Simply set up your payment schedule once — and the bank will do all of the work after that — automatically! You'll never have to remember to make a loan payment — and you won't be bothered by reminder calls because you forgot to make your payment.

To arrange for this convenient automatic payment option, please call your Car Credit City Representative or our Finance Department (toll- free at 1-888-822-2489 or call the Car Credit City location of your choice listed on our Website home page) and sign-up — TODAY!*

*Certain restrictions apply. See dealer or CarCreditCity.com for details.

Make a Payment Online

The easiest way for you to register to use the Portal Pay on-line payment system is for you to call our office at (314)373-5500 and ask for an On-line Payment Specialist who can assist you in registering and showing you how to easily and securely process your payments using the new system. Or you can click on the icon below and complete the registration process yourself. If you have any questions, please feel free to email CCCFinance@carcreditcity.com. You will be able to make the payments on-line at your convenience and at no charge.

Please click on the "PAYNOW" icon below to make a payment (or schedule future payments) if you are already registered or you will be given the opportunity to register to use the system.

PayNow-PortalPay PayNow-PortalPay

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CCC ONLINE PAYMENTS FAQs

WHY CAN'T I MAKE AN ONLINE PAYMENT IMMEDIATELY AFTER SIGNING UP?

Car Credit City only accepts payments from authorized persons associated with your account and reviews each sign-up application to confirm the information matches our internal records for your account. Most sign-up requests are approved the same day, however, it may take up to two business days to confirm and process your request.

WHAT IF I DON'T KNOW MY CONTRACT NUMBER?

If you are unsure of your exact Contract Number you can find it on the payment booklet or on your contract. You can also call your Finance Department at 314-373-5500 if you can't locate the number or need other assistance.

CAN FRIENDS OR RELATIVES MAKE PAYMENTS TOWARD MY ACCOUNT WITH THEIR CREDIT CARDS?

Any signer, co-signer, and/or guarantor on your Car Credit City agreement(s) may be approved to make online payments on your account. Friends, parents, and siblings who visit Car Credit City and sign an authorization document may also be approved to make payments on your account. Each person making payments toward an account must complete the sign-up application to create a unique online payments account.

WHAT KINDS OF CREDIT CARDS ARE ACCEPTED BY CAR CREDIT CITY?

At this time, Car Credit City accepts only MasterCard and Visa for online payments. Remember, we offer three other easy ways to pay—in person, by phone, and by mail. Click on the Pay Online icon at CarCreditCity.com to learn more.

I MADE A PAYMENT BUT DID NOT GET AN EMAIL RECEIPT OR CONFIRMATION NUMBER. WHAT SHOULD I DO?

Some of the reasons you may not receive confirmation of payment receipt are listed here. Please check these items to be sure payment was properly submitted:

I FORGOT MY PASSWORD, HOW CAN I FIND OUT WHAT IT IS?

A link is provided under the "Customer Sign-In" area on the Pay Online page of the website. Follow the simple instructions and your Password will be emailed to you within a few minutes.

I GOT A NEW EMAIL ADDRESS, HOW DO I CHANGE IT FOR MY ONLINE PAYMENTS ACCOUNT?

A link is provided under the "Customer Sign-In" area on the Pay Online page of the website. Follow the simple instructions and your request will be made and confirmed by email within two business days.

THE NAME ON MY CREDIT CARD IS DIFFERENT FROM THE NAME ON MY CAR CREDIT CITY ACCOUNT, DOES THIS MATTER?

If the name difference is minor (Dave Smith vs. David Smith), it will not make a difference in applying your online payment to your account at Car Credit City. Always be sure the information provided at the Account Sign-Up is the same as that used for your credit card billing statement.

If the name difference is significant (Jane Smith marries and becomes Jane Jones), you will need to contact Car Credit City to update your account before your online payments can be applied properly.

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Credit Card CVS/CVV Number

Your credit card's CVS number is a 3-digit number located on the back of your card.

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